Privacy Policy
Last updated: August 12, 2026
1. Information We Collect
Personal Information
We collect information you provide directly to us, such as when you:
- Fill out our contact forms or request consultations
- Subscribe to our newsletter or marketing communications
- Engage our services through contracts or agreements
- Communicate with us via email, phone, or other channels
- Use our website tools and calculators
Business Information
For our consulting services, we may collect business-related information including:
- Company name, industry, and business description
- Website URLs and digital marketing account information
- Marketing goals, budget information, and business objectives
- Competitor information and market analysis data
- Performance metrics and analytics data
Automatically Collected Information
- IP address, browser type, and device information
- Pages visited, time spent on site, and navigation patterns
- Referral sources and search terms used to find our site
- Cookies and similar tracking technologies data
2. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our consulting services
- Respond to your inquiries and provide customer support
- Develop customized digital marketing strategies and recommendations
- Send you service-related communications and updates
- Process payments and manage billing
- Analyze website usage and improve user experience
- Comply with legal obligations and protect our rights
- Send marketing communications (with your consent)
3. Information Sharing and Disclosure
We do not sell, trade, or otherwise transfer your personal information to third parties, except in the following circumstances:
- Service Providers: We may share information with trusted third-party service providers who assist us in operating our website, conducting our business, or serving our clients
- Legal Requirements: We may disclose information when required by law, court order, or government request
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred
- Protection of Rights: We may disclose information to protect our rights, property, or safety, or that of our clients or others
- With Your Consent: We may share information with your explicit consent for specific purposes
4. Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encryption, secure servers, access controls, and regular security assessments. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
5. Data Retention
We retain personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. For clients, we typically retain information for the duration of our business relationship plus seven (7) years for tax and legal compliance purposes. Marketing communications data is retained until you opt out or request deletion.
6. Your Rights and Choices
Depending on your location, you may have the following rights regarding your personal information:
- Access: Request a copy of the personal information we hold about you
- Correction: Request correction of inaccurate or incomplete information
- Deletion: Request deletion of your personal information (subject to legal requirements)
- Portability: Request transfer of your information to another service provider
- Objection: Object to certain processing activities
- Restriction: Request restriction of processing in certain circumstances
- Opt-out: Unsubscribe from marketing communications at any time
7. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to:
- Remember your preferences and settings
- Analyze website traffic and user behavior
- Provide personalized content and recommendations
- Enable certain website features and functionality
- Measure the effectiveness of our marketing campaigns
You can control cookies through your browser settings, but disabling cookies may affect website functionality.
8. Third-Party Services
Our website and services may integrate with third-party platforms such as Google Analytics, social media platforms, and marketing automation tools. These third parties have their own privacy policies, and we encourage you to review them. We are not responsible for the privacy practices of third-party websites or services.
9. International Data Transfers
Our services are operated from the United States. If you are located outside the United States, please be aware that information we collect may be transferred to and processed in the United States, which may have different data protection laws than your country of residence.
10. Children's Privacy
Our services are not intended for children under 18 years of age. We do not knowingly collect personal information from children under 18. If we learn that we have collected personal information from a child under 18, we will take steps to delete such information from our files as soon as possible.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically for any changes.
12. Contact Us
If you have any questions about this Privacy Policy or our privacy practices, please contact us:
Luis ROC Digital Marketing & SEO Consulting
9002 Six Pines Dr, Suite 277
Shenandoah, TX 77380, United States
Phone: (832) 521-5050
Email: luisroc@luisroc.com